FAQ

  • Support iPhone 8 (Device Model) or later versions.
  • Support Android ver.9.0 or later versions.
  • Please read the Terms of Use & Privacy Policy before using this device.
  • Skeeper does not collect or save your data on our server or anywhere else.
  • However, if users send their own data with the app’s “Sharing” function, their data may be stored on our server for transmission purposes.
  • Not only can you share your measurement data and sound files, but you can also send personal information and questionnaire results.
  • Skeeper has been certified.
  • FDA, FCC, KFDA, KC, CE, IEC, ISO etc.
  • Bluetooth Range : 5 meters (16ft)
  • Auto-Pairing : Upon pressing the “Start” button on the measurement page, the smartphone and Skeeper will be automatically connected.
  • Use a soft cloth moistened with a 70% isopropyl alcohol solution and apply to areas of contact.
  • After installing the app and logging in for the first time, you cannot log out or re-log in.
  • After installing the app and logging in for the first time, you cannot log out or re-log in.
  • It is recommended to use audio devices specialized for low-frequency sounds, such as woofer speakers or bass wired earphones/headsets.
  • For accurate measurements, it is recommended to use the Skeeper Belt.

The Skeeper uses our own patented sound technology.
For more information, visit our website at: www.ismartsound.com

  • As a telemedical solution, Skeeper does not require face-to-face contact with doctors.
  • All users can use Skeeper to share their data digitally.
  • See the video on Skeeper’s COVID-19 solution on our website (or scan the QR code).
  • Regarding any repair or returns issue, please contact our A/S center.

  • Note that there is no “Result” page for “Lung or Respiratory Rate”.
  • Measurement Time : With measurement times of 20, 30, or 60 seconds, all data and results can be automatically normalized to that of a 60-second time frame.
If you cannot find the answer to your question, please contact us at: contact@ismartsound.com.